Our story

Why we built S New Roof

A small, owner-operated crew that does the job the way you'd want it done at your own house.

From the owner

Run by the owner, not a call center.

I'm Samuel. I run S New Roof here in Santa Ana. We handle emergency repairs, tile work, wood replacement, and commercial maintenance. When your roof leaks at midnight during a storm, we're the crew that shows up in under an hour and stops the water. We've been doing this long enough to know that speed and honesty matter more than a fancy truck.

Most of our work comes from property managers and homeowners who got burned by companies that don't answer the phone or drag a two-hour job into three days. We quote it straight, we start when we say we will, and we clean up when we're done. If it's raining and your ceiling is dripping, call us. If you just need a few tiles replaced before the next storm, call us. We'll be there.

S New Roof crew

What we hold to

Four rules. Non-negotiable.

Show up on time

We tell you when we'll arrive and we arrive then. If we're late, you'll hear it from us first.

Explain before we fix

You see what's wrong. You hear what it'll cost. Then we start.

Clean what we touch

Site looks like we were never there. Materials hauled, footprint zero.

Stand behind the work

If a problem comes back inside the warranty window, we come back. No paperwork hoops.

Got a problem you'd rather not be guessing about?

Call this morning. Fixed this afternoon.

Most calls answered inside 12 minutes, 7 days a week.